Explore our brand new outdoor furniture collection and add a touch of modern style and comfort to your patio.

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Procurement Process and Payment

Welcome to Interkento (hereinafter referred to as "we"). We are dedicated to providing you with high-quality products and an exceptional shopping experience. Here, you can easily browse our carefully selected products, enjoy a simple and fast shopping process, and receive comprehensive customer support. We understand your shopping needs and are committed to providing you with efficient service. Whether it’s product information, payment processing, or after-sales support, we strive for transparency and convenience, ensuring you feel secure and satisfied throughout your shopping journey.

1. Procurement Process

  • Browse Products
    On our online store, you can view our extensive product catalog. Each product page will display detailed descriptions, prices, stock availability, and other information to help you make informed decisions.
  • Add to Cart
    After selecting a product, click the “Add to Cart” button to add it to your shopping cart. You can view and modify your cart at any time, adjusting the quantity or removing any unwanted items.
  • Checkout
    Once you’re ready to proceed, click the “Checkout” button. You will be guided to the checkout page, where you’ll need to enter your shipping address, choose a delivery method, and provide payment information.
  • Order Confirmation
    After submitting the order and completing the payment, you will receive an order confirmation email containing your order number and details. Please note that the order confirmation email only means your order has been successfully submitted, and the actual shipping will be processed once the payment is confirmed.
  • Order Processing
    Once your order has been submitted and payment is confirmed, we will begin processing your order and arrange for shipment. If there are any issues with your order, you will be notified using the contact information you provided.

2. Payment MethodsWe accept the following payment methods:

  • Credit/Debit Cards
    We accept major credit cards such as Visa, MasterCard, American Express, Discover, JCB, and Diners Club. You can securely process your payment through our secure payment system.

3. Payment Security
We use SSL encryption technology to ensure the security of your payment information. All payment details are used solely for order processing and are protected according to our privacy policy.

4. Order Cancellation and Modification
Once an order is submitted and payment is completed, we will begin processing your order. If you wish to cancel or modify your order, please contact our customer service team as soon as possible. Once the order has been shipped or processed, changes or cancellations will no longer be possible.

5. Payment Confirmation
After completing the payment, you will receive a payment confirmation email indicating that your payment information has been successfully processed. The order will be processed and shipped within 1-3 business days after payment confirmation.

6. Billing Issues
If you encounter any issues with the payment process (e.g., payment not successful or not reflected correctly), please contact our customer service team immediately, and we will assist you in resolving the issue.